Experience Innovation Network Webinar

Tuesday, June 13, 2017

1:00 PM EST/10:00 AM PST

How are hospital leaders building a more humanized healthcare experience? To find out, we surveyed 207 experience leaders in the U.S. and Canada, and interviewed more than 40 experience executives.

Join our webinar, where we’ll share a wealth of insights gained in four key areas:

• Alignment of efforts to improve experience, quality, safety, and processes – and what’s next
• Accountability – why it remains the top challenge, and how leaders can create more of it
• Front-line engagement to shape experience improvement – and whose partnership will be a key focus in 2017
• Patient-family involvement and how leading-edge organizations are taking it further in creative ways.

Find out how experience leaders are strategically breaking down barriers to infuse a focus on human experience into every aspect of healthcare—every initiative, every investment, and every interaction.

                                                                      

               M. Bridget Duffy, MD                                                                        Rick Evans, MA
               Chief Medical Officer                                                             SVP and Chief Experience Officer
          Vocera Communications, Inc.                                                     NewYork-Presbyterian Hospital